Radisson Blu Hotel, Indore

After reading the earlier reviews I was a little sceptical on booking the Radisson. Hence writing an extensive review. I must admit, didn’t expect great things, although being one of only 3 five star hotels in the city so choices are scare. All basic facilities were top notch. Clean and tidy room, excellent breakfast spread (head by Mavi who is amazing) and both the pool and spa has some superb people working there Sushila and Nisa are thoroughly knowledgable. Room service although I ordered not at busy times was speedy and prompt. Particularly impressed by the professionalism of Ajit and Sagar at ‘India Oye’ restaurant which serves authentic tasty Indian cuisine. I would definitely say this is an 8.5 ratings property and for sure not a 7.8 as it is shown now. Last but not least Vinay at reception is a complete champ, kind and friendly.

On the Highway, away from the terrible disorganised chaos of Indore traffic. But a little difficult to get to, since you have to get onto the service road next to the Highway, and navigating to that was a real problem - road construction, etc. Google Maps needs to get it better done. Good hotel - and wanted to state they were able to track down and return a handbag which we had left behind in the reception - very prompt and helpful here, the staff......

I always felt safe and happy to see people working at the front door. All were very smiley and eager to help. When checking in, I met a pleasant and professional manager, Mr. Bhargav. He made things super easy while we were staying. The breakfast buffet had good varieties, mix of western and Indian. I tried out all the restaurants in the hotel, and all were more than satisfactory with excellent services. There are also a good sized pool and well equiped gym. Here, people are the gem. When missing a T-shirts from the room, they managed to find it from the hotel laundry as it was mixed with old bedsheets. In the case of similar situation, most hotels usually blame the customers. Not in Radisson Indore, they are willing to fixed the problem promptly.

Location is Good but slightly out side the city. Near to Khajrana Lord Ganesha Temple. 56 Shops food market is 4-5 kms from here. Citadel mall by Phoenix , big mall, 4-5 kms from hotel. Room was spacious for 2 persons. Comfortable. Good communication system with reception and other deptts. Prompt attendants.

The double room was spacious and clean, the lunch & dinner buffet at the restaurant was great with a large spread. The staff was very courteous and helpful.